Terms & Conditions
Last Updated: [Insert Current Date]
Welcome to The Thai Origins. By accessing our website or social media pages (Facebook, Instagram, TikTok, YouTube, X, WhatsApp) or placing an order with us, you agree to be bound by the following terms and conditions. Please read them carefully.
1. Acceptance of Terms
By using our website and services, you confirm that you accept these Terms & Conditions and that you agree to comply with them. If you do not agree, please refrain from using our website or purchasing our products.
2. About The Thai Origins
The Thai Origins is an e-commerce platform based in Bangladesh that imports and sells 100% authentic products directly from manufacturing companies in Thailand. Our tagline is “From the Origins of Thailand.”
We operate through:
Website: www.thethaiorigins.com
Social Media: Facebook, Instagram, TikTok, YouTube, X (Twitter), and WhatsApp
3. Eligibility
To purchase from The Thai Origins, you must:
- Be at least 18 years of age.
- Provide accurate, complete, and current personal information.
- Have the legal capacity to enter into binding contracts.
- By placing an order, you represent and warrant that you meet these eligibility requirements.
4. Product Information
Authenticity Guarantee:
We guarantee that all products sold on The Thai Origins are 100% authentic, made in Thailand, and sourced directly from trusted manufacturers. We do not sell replicas or copies.
Product Descriptions:
We strive to display accurate colors, descriptions, and images. However, we cannot guarantee that your device’s display accurately reflects the actual product. Packaging may also vary from the images shown.
Herbal & Wellness Products:
Our herbal and wellness products are imported directly from Thailand. These products are not intended to diagnose, treat, cure, or prevent any disease. Please read all labels and instructions carefully before use. Consult a healthcare professional if you have any medical concerns.
5. Order Confirmation and Cancellation
- Order Confirmation:
We will contact you via phone or WhatsApp to confirm your order and delivery details before processing. - Cancellation by Customer:
Orders can be cancelled free of charge before they are dispatched.
Once dispatched, cancellation is not possible. - Cancellation by The Thai Origins:
We reserve the right to cancel any order due to:
Unavailability of the product
Payment verification failure
Suspected fraudulent activity
Technical errors
In such cases, a full refund (if paid in advance) will be issued within 5-7 business days.
6. User Accounts and Responsibilities
If you create an account on our website:
You are responsible for maintaining the confidentiality of your account information.
You are responsible for all activities that occur under your account.
You agree to provide accurate and complete information.
Notify us immediately of any unauthorized use of your account.
We reserve the right to refuse service, terminate accounts, or cancel orders at our discretion.
7. Social Media and User Content
By interacting with us on social media (Facebook, Instagram, TikTok, YouTube, X, WhatsApp):
You permit us to respond to your comments and messages.
You are responsible for the content you post.
We may repost or share your content (with credit) if you tag us or use our hashtags.
Do not share sensitive personal information in public comments.
We reserve the right to remove inappropriate or offensive content from our social media pages.
8. Intellectual Property
All content on our website and social media pages, including but not limited to:
Logos, text, images, graphics
Product photos
Videos and reels
Taglines (“From the Origins of Thailand”)
The property of The Thai Origins or our content providers and are protected by Bangladeshi and international copyright laws. You may not reproduce, distribute, or use our content without written permission.
9. Limitation of Liability
To the maximum extent permitted by law, The Thai Origins shall not be liable for:
Any indirect, incidental, or consequential damages
Loss of profits, data, or goodwill
Personal injury or property damage arising from product use
Delays or failures in delivery due to circumstances beyond our control
Our total liability to you for any claim shall not exceed the amount you paid for the product in question.
10. Indemnification
You agree to indemnify and hold The Thai Origins, its owners, employees, and partners harmless from any claims, losses, liabilities, damages, expenses, or costs (including legal fees) arising from:
Your use of our website or products
Your violation of these Terms & Conditions
Your violation of any third-party rights
11. Third-Party Links
Our website and social media may contain links to third-party websites. These links are provided for your convenience only. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites.
12. Governing Law and Jurisdiction
These Terms & Conditions shall be governed by and construed in accordance with the laws of the People’s Republic of Bangladesh. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts in Dhaka, Bangladesh.
13. Changes to Terms & Conditions
We reserve the right to modify these Terms & Conditions at any time. Changes will be effective immediately upon posting on this page with an updated “Last Updated” date. Your continued use of our website and services after changes constitutes your acceptance of the revised terms.