Privacy and Confidentiality Policy
Last Updated: [Insert Current Date]
At The Thai Origins, your privacy is our priority. We are committed to protecting your personal information and being transparent about how we use it.
Our Promise: We will never sell, rent, or trade your personal information to anyone.
What Information We Collect
Personal Details: Name, phone number, email address, and delivery address (when you place an order).
Payment Information: Billing details for order processing (we do not store full payment card information).
Communications: Records of your interactions with us via WhatsApp, social media, or email.
Website Data: IP address, browser type, and browsing behavior (via cookies) to improve your experience.
How We Use Your Information
✅ To process and deliver your orders
✅ To respond to your inquiries and provide customer support
✅ To send order updates and delivery confirmations
✅ To notify you about new Thai products and offers (only with your consent)
✅ To improve our website and product selection
Information Sharing
We do not sell, rent, or trade your data. We only share information with:
Delivery Partners: To deliver your order anywhere in Bangladesh.
Legal Authorities: If required by law or to protect our rights.
Trusted Service Providers: Who help us run our business (bound by strict confidentiality agreements).
Your Rights
You have control over your information:
Access: Request a copy of your data.
Correct: Update inaccurate information.
Opt-Out: Unsubscribe from marketing messages anytime.
Delete: Request deletion of your data (subject to legal record-keeping requirements).
To exercise these rights, contact us directly.
WhatsApp & Social Media
By contacting us via WhatsApp or social media:
You consent to receiving responses through those platforms.
Avoid sharing sensitive information (like payment details) via unsecured chat.
Never share personal order details in public comments on Facebook, Instagram, TikTok, etc.
Cookies
Our website uses cookies to remember your cart and improve your browsing experience. You can disable cookies in your browser settings, but some site features may not function properly.
Data Security
We use industry-standard SSL encryption and security measures to protect your data. Access to your information is limited to authorized team members only.
Policy Updates
We may update this policy occasionally. Changes will be posted on this page with a revised “Last Updated” date.
Thank you for trusting The Thai Origins.