Shipping & Delivery Policy
We arrange delivery across Bangladesh after confirming your order and delivery details.
Inside Dhaka
Estimated delivery time: 24–48 hours after order confirmation.
Delivery charge: BDT 80.
Payment: The product price and delivery charge can be paid through Cash on Delivery.
Outside Dhaka
Estimated delivery time: 48–72 hours after order confirmation and verification of the advance delivery charge.
Delivery charge: BDT 150.
Payment: The delivery charge is payable in advance. The remaining product price is collected through Cash on Delivery.
Advance Payment
Contact our official customer support team for verified bKash, Nagad or bank payment instructions. Do not send payment to an account that our team has not confirmed.
After payment, share the transaction reference privately with customer support and include your Order ID.
Delivery Updates
Contact us with your Order ID for dispatch or delivery updates. Courier tracking information will be shared where available.
Delays
Delivery times are estimates. Weather, holidays, courier availability, access restrictions or other disruptions may cause delays. Please provide an accurate address and an active phone number.
Cancellations and Returns
Contact us as soon as possible if you need to cancel an order. Once dispatched, any applicable delivery or return charges will be explained according to the circumstances and our Refund & Return Policy.
Contact:
+880 1875 906277
contact@thethaiorigins.com