Privacy & Confidentiality Policy
The Thai Origins uses customer information to process orders, arrange delivery and provide customer support.
Information We Collect
When you order or contact us, we may collect your name, phone number, email address, delivery address, order details, payment confirmation and communications with our team.
How We Use Information
We use this information to confirm and fulfil orders, arrange delivery, provide order updates, respond to questions and handle return or refund requests.
Information Sharing
Relevant information may be shared with delivery partners and service providers needed to fulfil your order or operate the website. Information may also be disclosed where required by law.
Marketing Messages
Promotional messages will be sent with your consent. You can contact us to stop receiving them.
Cookies
The website uses cookies for functions such as maintaining your cart and browsing session. You can manage cookies through your browser settings, although disabling them may affect some features.
Retention
We retain information for order fulfilment, customer support and applicable record-keeping requirements. Contact us if you have a question about the retention of your information.
Your Requests
You may contact us to request access to, correction of or deletion of your information. Some records may need to be retained for legal requirements or unresolved transactions.
Contacting Us Through Other Platforms
WhatsApp and social media platforms have their own privacy policies. Please send order details privately rather than in public comments.
Never share passwords, OTPs or full payment card details with our support team.
Contact:
contact@thethaiorigins.com
+880 1875 906277
Changes to This Policy
Updates will be published on this page with the date they take effect.